Return and Refund Policy

JCY Beauty Return and Refund Policy:

JCY Beauty will not accept any returns due to the nature of our products as it would be unhygienic

In the unlikely event that there is an issue with your order, you may be entitled to a full or partial refund or replacement

If your order is lost, damaged or incorrect
If a product is damaged or incorrect you have 14 days to claim
Photographic evidence is required for all incorrect or damaged products
If you think your order is lost - contact us within 14 days of placing your order. It can take up to 30+ days until your parcel is classed as lost.
Refunds can only be sent to the same payment card/ method used to purchase the order

CONTACT VIA EMAIL ONLY